Lasting impact.
"Thank you for leading our team over the last couple of years. Your leadership, guidance, and support have been invaluable and made a lasting impact on me.
I appreciate all that you've done for us! It's been a privilege to work with and be coached by you."
Angie Teal
Customer Success Manager
LOFT (now Honestly)
Your team can deliver
Too often founders find themselves answering all the questions, making all the tradeoffs, and trying to keep the business from consuming their life.
It almost always happens between $1MM and $3MM ARR and 12-20 people.
There's not enough work to justify bringing on a full time COO but there's too much distraction. Founders and owners feel the tension.
Their ability to drive growth is limited by every new deal that closes.
That tension strikes right at the heart of what founders value and it starts turning them into somebody they don't want to be.
Experienced fractional operations leadership can help.
We reduce dependence on the founder on your path to scaling.
Together, we sharpen your team’s focus and remove blockers as we build repeatable systems the team can use.
Here's how it works:
Clarity & Alignment
Our first step is to understand your vision. We also need to know where things are stuck. An in-person working session with your team helps us do both.
We'll also work through a lot of other things. This process will help us assess how much organizational debt you may be carrying and, more importantly, the plan for iterating our way through reducing it.
1
Leadership Operations
With Clarity & Alignment in place, our fractional COO and Ops Director get to work. We'll advise you strategically while we make adjustments to the team's day-to-day working cadence. We'll address blockers and keep you in the loop to avoid surprises.
The 90-Day Checkpoint
We'll accomplish a lot in the first 90 days. We'll also learn a lot. At the end of the first 90 days, we'll hold a retrospective and agree on our goals for the next 90 days. That's a pattern we'll keep every quarter as long as we work together. It's visibility for you and feedback for us.
2
Transition
Our goal is always to help you grow the business to the level where we can phase out and your new leadership team can continue driving the momentum.
We'll make sure you've got the right job posting and description for our replacements (including an internal hire if that makes sense). We'll scale down as they scale up so you have a smooth handoff.
3
Support
Your long-term scale and success are our primary concern. If your newly structured team needs workshops, resources, or executive leadership coaching, we've got you covered.